Desku
AI-powered customer support & helpdesk platform for teams
1k+ users
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Overview
Desku helps support teams and businesses deliver faster support by consolidating chats, emails, and social messages into a unified inbox. It includes AI-driven automation, a chatbot builder, knowledge base, and ticketing tools that reduce manual workload and speed up resolutions. Its integrations with e-commerce platforms and CRM tools enhance workflows and enrich contextual customer support. With a focus on ease of use, it supports scalable operations from small teams to larger support functions.
Who It's For
Support Teams, Small & Medium Businesses, E-commerce Brands, SaaS Companies
Key Strengths
AI automationUnified inboxOmnichannel supportScalable helpdesk
Primary Use Cases
Unified customer messaging and ticketing
Automated AI-powered responses and chatbot support
Knowledge base self-service management
Integration with e-commerce and CRM platforms
Technical Specifications
Supported AI Models
Proprietary AI
Deployment Methods
Cloud
Supported Languages
English
Company Information
Location
India, USA
Company Size
11-50 employees