Engati
Enterprise-grade AI-native customer experience platform for revenue growth
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Overview
Engati provides a comprehensive suite of conversational intelligence tools, including AI chatbots, live chat, omnichannel engagement, and campaign automation, tailored to nurture, convert, and retain customers. The platform leverages proprietary AI (eSenseGPT) assisted by LLMs to deliver intent-based interactions and contextual engagement. Businesses can integrate Engati with third-party systems and CRM tools to streamline workflows and enrich customer data insights. With multi-language support and no-code bot building, Engati is designed to scale customer experience initiatives across industries.
Who It's For
Customer experience teams, Digital marketing teams, E-commerce businesses, SMBs to enterprise CX leaders
Key Strengths
AI-powered chatbotsOmnichannel supportNo-code builderAdvanced automation
Primary Use Cases
Omnichannel customer engagement
Automated support and FAQs
Lead generation and qualification
Marketing campaigns via chat
Conversational commerce
Technical Specifications
Supported AI Models
Proprietary eSenseGPT
Deployment Methods
Cloud
Supported Languages
English
Company Information
Location
India