Enthu.AI
AI-Driven Contact Center Conversation Intelligence
100+ users
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Overview
Enthu.AI uses advanced AI to convert customer conversations into rich data, delivering auto transcripts, summaries, sentiment analysis, and QA scoring without manual effort. The platform helps teams identify coaching moments, enforce compliance, and improve agent performance at scale. It offers collaboration tools like call libraries and feedback workflows to accelerate training and quality improvements. With built-in security and seamless integrations, Enthu.AI fits into existing contact center environments.
Who It's For
Quality Assurance Specialists, Contact Center Leaders, Sales Managers, CX Leaders, Compliance Officers
Key Strengths
AI-powered insightsAutomated QA scoringEnhanced coaching toolsScalable contact center analytics
Primary Use Cases
Automated quality assurance scoring
Contact center agent coaching and performance improvement
Compliance monitoring and risk detection
Comprehensive sentiment and conversation analytics
Technical Specifications
Supported AI Models
Proprietary AI
Deployment Methods
Cloud
Supported Languages
English
Security & Compliance
SOC 2 Type II
GDPR
Company Information
Location
Chandigarh, India
Company Size
11-50 employees