kim.cc
AI-supercharged customer support with human oversight
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Overview
kim.cc blends artificial intelligence with vetted human customer service agents to deliver faster, personalized support for businesses, especially e-commerce brands. The platform offers AI-assisted responses, automated workflows, real-time insights, and quality assurance dashboards. It helps reduce response times, maintain brand safety, and integrates with key tools like Shopify and Zendesk. kim.cc also includes training and performance analytics to optimize support operations.
Who It's For
E-commerce Brands, Customer Support Teams, Small & Mid-Sized Businesses, Shopify Merchants
Key Strengths
AI + Human CollaborationAutomated TicketingReal-Time InsightsIntegrations with Major Tools
Primary Use Cases
AI-assisted customer support
Automated responses and ticket routing
Quality assurance and analytics
Support integration with Shopify & helpdesk tools
Technical Specifications
Supported AI Models
Proprietary AI
Deployment Methods
Cloud
Supported Languages
English
Company Information
Location
San Francisco, USA
Company Size
11-50 employees