Mihup.ai
AI-powered conversation intelligence for contact centers
Not specified users
Ready to see Mihup.ai in action?
Book a personalized demo with our team.
Overview
Mihup.ai provides enterprise-grade voice AI solutions including real-time agent assist, automated interaction analytics, and multilingual virtual agents that handle queries across voice, chat, and email. Its proprietary ASR and NLP technologies support deep analytics of 100% of customer interactions, offering sentiment detection, compliance monitoring, and personalized coaching cues. The platform integrates generative AI to automate after-call work, suggest next best actions, and generate conversation summaries at scale. Designed for diverse languages and adaptable deployment models, Mihup.ai is optimized for complex contact center environments and verticals like BFSI, BPO, and telecom.
Who It's For
Contact Center Leaders, Customer Experience Teams, Operations Managers, Quality Assurance Teams, Digital Transformation Heads
Key Strengths
Real-time AI insights100% interaction analyticsMultilingual supportGenerative AI-powered automation
Primary Use Cases
Real-time agent assistance
Automated interaction analytics
Customer sentiment & compliance monitoring
AI-driven coaching & performance suggestions
Virtual voice agent automation
Technical Specifications
Supported AI Models
Proprietary LLM
Deployment Methods
CloudPrivate cloudEdge
Supported Languages
HindiTamilBengaliTeluguKannada
Security & Compliance
ISO/IEC 27001
SOC 2 Type 1
Company Information
Location
Kolkata, India
Company Size
51-200 employees