Reconect.ai
AI-Driven Customer Communication & Recovery Engine
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Overview
Leveraging an AI agent named “Jiya,” Reconect.ai offers omnichannel conversational workflows that adapt to customer behaviour across interactions. The platform integrates strategy forecasting, dynamic prioritisation, and context-aware automation to optimise recovery outcomes and resource allocation. Reconect.ai aims to enhance operational efficiency and customer experience within debt recovery and similar use cases. It’s designed as a proactive communication tool that understands behavioural patterns and responses to tailor engagement.
Who It's For
Financial institutions, Debt collection teams, Customer success teams, B2B SaaS buyers
Key Strengths
AI-powered engagement engineOmnichannel communicationPredictive prioritisationAutonomous workflow automation
Primary Use Cases
AI-driven customer communication
Predictive account prioritisation
Automated recovery workflows
Behaviour-aware segmentation
Technical Specifications
Supported AI Models
Proprietary AI
Deployment Methods
Cloud
Supported Languages
English
Company Information
Location
Bengaluru, India
Company Size
2-10 employees