Saarthi.ai
AI-powered multilingual customer communication platform
50+ users
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Overview
Saarthi.ai offers a multilingual conversational AI stack and contact center automation tools that replace traditional IVR and telephony workflows with natural, near-human engagement. Its platform includes omnichannel support, analytics, and pre-trained AI agents designed to understand behavioral nuances and customer context. The solution targets enterprises’ contact center and customer engagement challenges, delivering cost savings and streamlined operations. Saarthi.ai is applied across industries such as BFSI, telecom, e-commerce, and healthcare to boost collections, support, and outreach.
Who It's For
Contact center leaders, CX teams, BFSI enterprises, Telecom & e-commerce operations, Customer engagement managers
Key Strengths
AI-driven automationMultilingual supportOmnichannel communicationData-driven analytics
Primary Use Cases
Conversational AI automation for customer support
Omnichannel outreach (calls, WhatsApp, SMS, email)
Contact center analytics and quality monitoring
Intelligent debt collections communication
Personalized customer engagement strategies
Technical Specifications
Supported AI Models
Proprietary conversational AI
Deployment Methods
Cloud
Supported Languages
EnglishHindiTamilMarathi
Company Information
Location
Pune, India
Company Size
51-200 employees