SuperOps
Unified AI-powered IT & MSP management platform
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Overview
SuperOps provides a comprehensive suite of tools to streamline and automate IT management and MSP workflows, including remote monitoring and management, professional services automation, cross-OS endpoint and mobile device management, and smart service desk functionality. It leverages agentic AI (“Monica”) to resolve routine tasks autonomously and deliver contextual recommendations tailored to each client’s dataset. The platform aims to replace multiple point tools with a single system to reduce tool sprawl and lower total cost of ownership. Built-in reporting and profitability insights help MSPs and IT teams improve SLAs, security posture, and operational efficiency.
Who It's For
Managed Service Providers (MSPs), Internal IT teams, IT operations managers, Support & helpdesk teams
Key Strengths
Unified IT & MSP platformAI-driven automationCross-OS endpoint managementIntegrated PSA & ticketing
Primary Use Cases
Unified RMM & PSA operations
Automated service desk & ticketing
Cross-platform endpoint and mobile device management
AI-assisted task automation and insights
Technical Specifications
Supported AI Models
Proprietary AI
Deployment Methods
Cloud
Supported Languages
English
Security & Compliance
GDPR
Company Information
Location
Delaware, USA
Company Size
51-200 employees