Waanee.ai
AI‑powered contact center and conversational intelligence platform
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Overview
Waanee.ai delivers a suite of AI tools designed to optimize customer engagement, agent efficiency, and quality assurance across voice and chat channels. Its core modules include Owlexa (AI virtual assistant), Agent O (real‑time agent support), automated QA and analytics, and intelligent knowledge retrieval. The platform supports multilingual interactions and integrates with enterprise systems such as CRM and telephony to provide comprehensive contact center automation.
Who It's For
Contact Center Leaders, Customer Support Teams, Sales Operations, Enterprise IT, CX Managers
Key Strengths
Easy to integrateMultilingual AIReal‑time agent supportEnd‑to‑end conversation analytics
Primary Use Cases
Automated customer self‑service with AI virtual assistants
Real‑time agent guidance and productivity boost
Automated quality assurance and conversation auditing
Unified knowledge access and insights
Cloud telephony and CRM‑integrated contact management
Technical Specifications
Supported AI Models
Proprietary AIMulti‑modal generative models
Deployment Methods
CloudVirtual Private CloudOn-premise
Supported Languages
EnglishHindiSpanishGerman
Security & Compliance
ISO 27001
SOC2 Type II
GDPR
Company Information
Location
Delaware, USA
Company Size
11-50 employees