Kommunicate
AI-powered customer support automation with human handoff
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Overview
Kommunicate enables businesses to build and deploy AI agents without coding and integrate them with CRM, ticketing systems, and messaging platforms to automate first-line support. Its hybrid design ensures seamless handoff to human agents when complex issues arise. The platform supports omnichannel deployment, multilingual responses, analytics, and insights to improve support quality. It also integrates with existing workflows via APIs and webhooks.
Who It's For
Customer Support Teams, Product Teams, Support Managers, SaaS Businesses, E-commerce Teams
Key Strengths
AI-powered automationOmnichannel supportHybrid AI + human workflowEasy integrations
Primary Use Cases
AI-driven customer support automation
Omnichannel engagement across web, apps, and messaging
Lead capture and routing to human agents
Analytics and insight-driven performance tracking
Technical Specifications
Supported AI Models
GPT-3.5GPT-4AnthropicGemini
Deployment Methods
Cloud
Supported Languages
EnglishHindiFrenchGermanArabic
Security & Compliance
GDPR
SOC 2
ISO 27001
HIPAA
Company Information
Location
India, USA
Company Size
51-200 employees