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Back to CRM

Customer Engagement

Tools to support, engage and manage customers

44vetted tools
All verified & curated
Freshsales CRM

Freshsales CRM

Freshsales CRM is an AI-powered customer relationship management platform that helps sales teams capture leads, manage pipelines, and close deals more efficiently. It provides tools for contact management, engagement, and automation.

74k+ users
AI-Powered Lead ScoringSales Pipeline VisualizationMultichannel EngagementAutomation & Workflows
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SmoothAI

SmoothAI

SmoothAI is an enterprise AI platform that provides automation and communication tools to streamline business workflows. It focuses on improving customer and employee experiences through AI-driven solutions.

SmoothTalk Lead ManagementAI Communication ToolsWorkflow Automation EngineReal-Time Reporting & Analytics
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Aprecomm.ai

Aprecomm.ai

Aprecomm.ai provides an AI-powered customer experience (CX) suite that enables broadband service providers to deliver intuitive, self-healing WiFi and network experiences. It enhances subscriber satisfaction and reduces operational costs through automation and advanced analytics.

7M+ users
AI-Driven QoE Optimization360° Network IntelligenceAutomated Self-HealingConsumer Personalization Insights
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BIK AI

BIK AI

BIK AI is an AI-first CRM platform built specifically for eCommerce brands. It uses AI agents and automation to manage marketing, customer support, and conversions across multiple channels.

500+ users
AI Commerce AgentsMulti-Channel Conversational CommerceAgent Studio BuilderAdvanced Analytics & Customer Data Platform
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BotShot.ai

BotShot.ai

BotShot.ai is a cloud hotel management platform that streamlines operations, automates guest interactions, and enhances revenue for hotels, resorts, and B&Bs. It integrates PMS, channel management, booking, and guest engagement in one suite

Not specified users
Property Management System (PMS)Contactless Check-in/Check-outChannel ManagerGuest Engagement Tools
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Capillary Technologies

Capillary Technologies

Capillary Technologies offers a cloud-native SaaS platform that helps brands create, manage, and scale customer loyalty and engagement programs using AI-driven insights. The platform unifies customer data, rewards, and analytics to boost retention and lifetime value.

390+ users
Loyalty+ PlatformEngage+ Multichannel OrchestrationInsights+ AnalyticsCDP+ (Customer Data Platform)
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CleverTap

CleverTap

CleverTap is an AI-powered customer engagement and retention platform that helps businesses analyze user behavior and deliver personalized marketing campaigns across multiple channels. It combines analytics, automation, and messaging tools to improve customer engagement and lifetime value.

2000+ users
Behavioral AnalyticsOmnichannel MessagingAI-Powered PersonalizationCampaign Orchestration
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Corefactors

Corefactors

Corefactors is a RevOps-focused CRM platform that unifies sales, marketing, support, and success operations to streamline revenue processes and improve customer lifecycle management. It combines CRM with automated workflows and analytics to help teams capture, follow up, and convert more leads.

10k+ users
RevOps CRMAI Call IntelligenceAutomation ToolsCustom Dashboards & Reports
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CRMNEXT Transform

CRMNEXT Transform

CRMNEXT Transform is an enterprise CRM platform tailored for financial institutions to modernize core processes, enhance customer servicing, and automate key workflows. It enables streamlined account opening, lending, lead management and maintenance across the organization.

1M+ users
Customer 360° ViewAutomated Lending WorkflowsLead Management AutomationCore System Integration
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Delight.ai

Delight.ai

Delight.ai is an AI-powered customer experience platform that deploys intelligent “AI concierge” agents across multiple channels. It enables businesses to deliver personalized, proactive customer interactions at scale.

AI Concierge with Long-Term MemoryOmnichannel CommunicationProactive Engagement EngineTrust OS Governance Layer
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Desku

Desku

Desku is an AI-powered customer service and helpdesk platform that unifies support channels into a single inbox to streamline responses and ticket management. It automates repetitive support tasks with AI bots and tools for faster customer engagement.

1k+ users
Unified InboxAI Chatbot & AutomationKnowledge BaseE-commerce Integrations
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Easyrewardz

Easyrewardz

Easyrewardz is a cloud‑based customer loyalty and CRM platform that helps brands engage, reward, and retain customers. It provides omnichannel tools to manage rewards, campaigns, and customer lifecycle workflows.

150+ users
Loyalty Program ToolkitMarketing AutomationCustomer Data PlatformFeedback & Ticket Management
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