ClearFeed
AI-powered helpdesk and ticketing inside Slack
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Overview
Built for Slack-first teams, ClearFeed consolidates requests from Slack, email, web chat and MS Teams, enabling support staff to manage issues without platform switching. It offers AI Agents that connect to knowledge sources and automate responses, along with traditional ticketing, SLA tracking and integrations with popular tools like Zendesk and Jira. ClearFeed supports both internal helpdesk workflows and external customer support at scale. The platform emphasizes fast setup, AI-driven intelligence, and transparency in ticket metrics and workflows.
Who It's For
Support teams, IT/HR departments, Customer success teams, Engineering operations, Slack-First teams
Key Strengths
Slack-native supportAI-powered automation & agentsMulti-channel ticketingIntegrations with external systems
Primary Use Cases
Slack-centric customer support ticketing
Internal IT/HR helpdesk workflows
AI-assisted automated responses to common queries
Integration of Slack messages with external ticketing tools
Technical Specifications
Supported AI Models
OpenAI
Deployment Methods
Cloud
Supported Languages
English
Security & Compliance
SOC2 type II
Company Information
Location
India
Company Size
11-50 employees