Equence
Unified omnichannel communication platform for smarter customer engagement
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Overview
Equence provides a cloud-based Communication Platform-as-a-Service (CPaaS) that integrates multiple channels including SMS, WhatsApp, voice, email, and rich messaging into a single programmable interface. It supports campaign creation, two-way messaging, automation, and analytics, enabling personalized customer interactions across industries. The platform also offers compliance-first infrastructure, real-time reporting, and scalable APIs tailored for both developers and enterprise users. Equence’s solutions are designed to deliver high-throughput messaging and intelligent engagement workflows that boost conversion and retention.
Who It's For
Marketing Teams, Developers, Customer Engagement Teams, Enterprise IT
Key Strengths
Omnichannel messaging suiteProgrammable APIsScalable for enterprise needsReal‑time analytics and compliance
Primary Use Cases
Omnichannel customer messaging
Automated marketing campaigns
Secure two‑factor authentication
Integration with SaaS and business systems
Personalized notifications and alerts
Technical Specifications
Supported AI Models
Third party models
Deployment Methods
Cloud
Supported Languages
English
Security & Compliance
DLT
TLS
MFA
Company Information
Location
Mumbai, India
Company Size
201-500 employees