AI concierge that turns every customer interaction into loyalty
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Delight.ai is an enterprise-grade AI platform developed by Sendbird that provides branded AI concierge agents for customer engagement. These agents maintain long-term memory of customer interactions, allowing them to deliver highly personalized and context-aware experiences across chat, voice, SMS, email, and social channels. The platform emphasizes proactive engagement, anticipating customer needs and re-engaging users automatically. Built on Sendbird’s Trust OS, it offers full observability, governance, and compliance for enterprise deployments. Its key differentiator is persistent memory combined with omnichannel continuity, enabling businesses to move beyond reactive support to predictive, relationship-driven engagement.
Enterprises, Customer Experience Teams, Support Teams, Marketing Teams, Product Teams
California, USA
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